Thursday, 14 June 2012

Drip drip drip

Bad news - despite replacing the rubber seals around the vents/windows, the roof still leaks. Now it seems to leak in four places, when it used to be three. Actually I've spotted rogue drips landing on random places on our floor and can't even figure out where they're coming in.

The Sunfold System repairmen suggested we poke at the drainage holes in the rubber with a stick to clear any debris regularly, but as the drips started a few days after their last visit this is clearly absurd. Even if the drainage holes were blocked with roof moss or dirt or whatever, the overflowing rain should surely drain off the exterior glass towards the guttering rather than drip INSIDE the house.

Funnier still, once the rain stopped, the drips continued for another two days - as the water is obviously building up somewhere beneath the seals. How can we be the only customers to have this problem?! If you've heard of any similar problems with a newly installed glass roofing system please leave the details in the comment box below.

Is now a good time to mention that the customer care person I'm dealing with is called Sue Lake? There's an irony in there somewhere.

1 comment:

Mariam said...

Well, I think there might a problem with your flashing, or gutters. The contractor may have accidentally damaged those while installing your glass roof. You should have it checked immediately, because those leaks might severely damage your roof.

Mariam Freame