Friday, 9 November 2012

Plenty more leaks

I should have updated immediately after the last post. I just couldn't bear it. The next morning we got up to find not only did we have the dreaded leaks back, but they were worse than ever before.

A bucket we put down had three inches of water within a few days. The previous polite and intermittent drips now almost rained down (no pun intended) - not necessarily when it was raining, but hours later. And it leaked in several places. Again. This is not what we had in mind by 'bringing the outdoors in'.

Sunfold agreed to come back a week later with an engineer from the steel manufacturers. The engineer duly showed up but unfortunately the Sunfold guy couldn't make it due to having a kid off school. The engineer refused to come inside and take a look without the Sunfold rep there. I pleaded but no, he said his gov'nor wouldn't allow it. So that was that. Three weeks since the 'fix-it' job and two weeks since the engineer couldn't come in, and still no sign of a rescheduled appointment.

I'm convinced that the steels are at fault as the rubber seals have been redone so many times. Probably from having the vents drilled in after they were manufactured, instead of at the same time.

Pictured is a nice view of east London taken from the London Eye last week. No rain.

1 comment:

Pleasance Faast said...

That is really unprofessional of them. They should’ve at least set up another appointment as soon as they knew that the rep couldn’t make it that time. It seems they’re just avoiding the issue and chalking it up to manufacturer defect; a defect that they should’ve had remedied by now.

Pleasance @ Shelton Roofing